FAQ
Professional questions
- Who can purchase SISI?
- SISI is exclusively available to qualified/licensed hair extension professionals and professional salons.
- Can consumers purchase SISI directly?
- No. SISI is a strictly trade-only professional brand.
- How do I place an order?
- Submit a trade enquiry and the SISI team will contact you regarding products, availability, pricing and ordering.
- Do you offer samples?
- Colour ring and sample requests are available to approved trade accounts. Please mention this in your trade enquiry and the team will advise on availability and cost.
- What colours are available?
- Twelve shades across four edits — Brunette, Bronde, Balayage and Copper — from Onyx through to Daphne, all detailed in the Shade Wardrobe.
- What lengths are available?
- The core collection is 18” and 22”, available across all twelve shades. 16” and 24” are available by special order — mention this in your enquiry and the team will confirm lead times.
- Where do you ship?
- SISI ships nationwide across South Africa, with international trade orders arranged on request.